Privacy Policy

Effective date: 30 September 2026
Last updated: 30 September 2026

1. Introduction

At suvii.store, we respect your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit [WEBSITE URL], make a purchase, or contact us.

For questions about this policy or your information, contact Mr. M at suviistore@email.com.

2. Information We Collect

Depending on how you interact with our store, we collect:

• Contact information: Your name, email address, and telephone number.

• Billing and delivery information: Your addresses and delivery instructions.

• Order information: Products purchased, payment status, transaction references, and return or refund records.

• Account information: Login details and preferences, where accounts are available.

• Communications: Customer support messages, feedback, and content you submit.

• Website usage information: IP address, browser and device details, pages viewed, and interactions with our website.

• Privacy and marketing preferences: Subscription status and consent choices.

Payments are processed through the payment providers available at checkout. These providers handle payment information under their applicable terms and privacy policies.

[CONFIRM BEFORE PUBLISHING: Describe the payment information your store receives or stores, such as transaction references and limited payment-method details.]

We obtain information directly from you, automatically through website technologies, and from service providers involved in payments and deliveries.

Please only provide another person’s information, such as a gift recipient’s address, if you are authorised to do so.

3. How We Use Your Information

We use personal information to:

• Process purchases and payments.

• Arrange shipping, returns, and refunds.

• Manage customer accounts.

• Respond to questions and provide support.

• Send order confirmations and necessary service updates.

• Maintain our website and improve our services.

• Detect fraud and protect our customers and business.

• Comply with legal, tax, and accounting obligations.

• Handle disputes and protect legal rights.

If we conduct marketing or advertising activities, we do so subject to applicable law and your privacy choices.

Information necessary to complete a purchase must be provided for us to fulfil the order. Optional marketing consent is separate from purchasing.

4. Grounds for Processing

Where applicable law requires a legal basis, we process information to fulfil our agreement with you, comply with legal obligations, pursue legitimate interests, or act with your consent.

Relevant legitimate interests include fraud prevention, security, and service improvement, subject to your rights and interests.

Where processing relies on consent, you may withdraw it at any time. Withdrawal does not affect the lawfulness of processing before withdrawal. Simply visiting our website does not replace consent where affirmative permission is legally required.

5. Cookies and Similar Technologies

Our Shopify-powered store uses cookies and similar technologies to support website functions, including shopping carts, checkout, and security.

Depending on enabled features and installed services, additional technologies may remember preferences, analyse website activity, or support advertising.

[CONFIRM BEFORE PUBLISHING: List your enabled analytics, advertising tools, tracking apps, and Shopify Network Intelligence setting; describe their purposes, providers, durations, and available cookie or advertising controls.]

Where consent is required, relevant optional technologies must remain disabled until consent is given. Customers must be able to withdraw consent through the applicable privacy controls.

You can also manage cookies through your browser. Blocking essential cookies may affect website functions. Legally recognised opt-out signals must be respected where applicable.

6. Shopify and Other Service Providers

Our store operates on Shopify, which provides the e-commerce platform supporting our services.

We disclose information relevant to operating the store to:

• Shopify and associated hosting services.

• Payment providers used at checkout.

• Shipping and fulfilment partners responsible for delivering orders.

• Other service providers supporting enabled store functions.

Providers processing information on our behalf are subject to appropriate contractual requirements. Some services process information independently under their own privacy policies.

For information about Shopify’s practices, visit:
https://www.shopify.com/legal/privacy

We may also disclose information to professional advisers or authorities where legally required, or where necessary to establish, exercise, or defend legal rights.

If our business is transferred or reorganised, information may be disclosed where legally permitted, with appropriate safeguards and notices.

Any sale, sharing, or targeted-advertising disclosures must reflect the tools and settings identified in Section 5. Advertising disclosures can legally constitute a sale or sharing even when no money changes hands.

7. International Processing

Shopify and other service providers may process information outside your country. Privacy laws in those locations may differ from local laws.

Where required, international processing must be supported by an applicable lawful transfer mechanism and appropriate safeguards. Contact suviistore@email.com for information about relevant processing locations and safeguards.

8. Information Retention

We retain information for as long as reasonably necessary for the purposes described in this policy.

Retention depends on:

• Whether information is needed to complete an order or provide support.

• Whether you maintain an active account.

• Applicable tax, accounting, and other legal requirements.

• The need to investigate fraud or resolve disputes.

• Your consent choices and valid deletion requests.

When information is no longer required, it is deleted or anonymised. Information retained in backups is subject to the applicable backup deletion cycle.

9. Data Security

We are responsible for maintaining reasonable technical and organisational safeguards appropriate to the personal information we handle.

These safeguards must cover store access, account permissions, service-provider arrangements, and the handling of customer information.

No online service can guarantee complete security. If a personal information breach occurs, we investigate and provide notifications to affected individuals and authorities where required by law.

Please keep account credentials confidential and report suspected unauthorised access to suviistore@email.com.

10. Marketing Preferences

If you subscribe to promotional communications, you may unsubscribe through the option provided in the message or by emailing suviistore@email.com.

Opting out of marketing does not stop necessary communications about purchases, delivery, refunds, or account security.

We may retain limited information to record and respect your opt-out.

11. Your Privacy Rights

Depending on applicable law, you may have the right to:

• Access your personal information and learn how it is used.

• Correct inaccurate or incomplete information.

• Request deletion, subject to lawful exceptions.

• Receive eligible information in a portable format.

• Restrict or object to certain processing.

• Withdraw consent.

• Opt out of qualifying sales, sharing, targeted advertising, or profiling.

• Raise a complaint with the relevant privacy authority.

You may object to direct marketing at any time.

To exercise your rights, email suviistore@email.com. We may reasonably verify your identity or an authorised representative’s authority before acting.

We respond within applicable legal deadlines. If a request cannot be fulfilled, we explain the reason and any available appeal or complaint options.

We do not unlawfully discriminate against customers for exercising their privacy rights. Additional regional disclosures and request methods will be provided where legally required.

12. Children’s Privacy

Our store is intended for adults and is not directed at children. We do not knowingly collect children’s information without any legally required authorisation or parental consent.

If you believe a child has provided information without appropriate authorisation, contact suviistore@email.com so we can investigate.

13. Public Content and External Links

Reviews, photographs, and other content submitted for publication may be visible to visitors. Please avoid including private information in public submissions.

External websites have their own privacy policies. Our responsibilities for information disclosed to them remain subject to applicable law.

14. Policy Updates

We may update this policy when our services, practices, or legal requirements change. Updates will appear on this page with a revised date.

Where required, we provide additional notice or obtain fresh consent. Continued website use does not replace legally required consent.

15. Contact Us

For privacy questions, requests, or complaints:

Store: Suvii
Privacy contact: Mr. M
Email: suviistore@email.com